At EmberWave, we strive to provide excellent service to meet your needs. Please review our refund policy to understand the terms related to your subscription.
We offer a 14-day free trial for new users to explore our services. During this trial period:
You will not be charged.You may cancel at any time during the trial period without incurring any fees.
If you do not cancel before the end of the 14-day free trial, your subscription will automatically begin, and the payment method you provided will be charged for the first month.
Our subscription operates on a month-to-month basis with no long-term contracts. Once your subscription begins:
Payments are processed automatically at the start of each billing cycle.You may cancel your subscription at any time to prevent future charges.No refunds are provided for partial months or unused services after a billing period begins.
Within Free Trial Period: If you cancel within the 14-day free trial, no charges will be applied, and no refund is necessary.After Free Trial Ends: Once a payment is processed for a monthly subscription, we do not offer refunds for that billing period.Exceptional Circumstances: Refund requests for exceptional situations (e.g., accidental charges) will be reviewed on a case-by-case basis. Please contact our support team at [email protected] with details of your request.
You can cancel your subscription at any time by:
Clicking the "Manage My Subscription" button at the bottom of the emberwave.dev page.Following the cancellation steps provided.
Once canceled, you will retain access to your subscription until the end of the current billing cycle, after which no further charges will be made.
For additional questions or support, please contact us at
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